Job Description
Engineer IT Support
In this role you will be responsible to provide hands-on technical support to end-users, resolving hardware, software, and connectivity issues to ensure smooth IT operations. The role focuses on minimizing downtime and enhancing employee productivity through reliable and responsive support.
Your job: • Provide onsite support for end-user hardware and local software, including desktops, laptops, printers, mobile devices, CCTV, and access control systems. • Diagnose, troubleshoot, install, configure, and maintain IT hardware and software in accordance with company standards. • Collaborate with HQ and global IT teams to escalate complex issues and support IT projects and initiatives. • Manage IT asset inventory, ensuring accurate records, adequate stock levels, and compliance • Coordinate with vendors for procurement, maintenance, and tracking of IT equipment and materials.
Your qualification: • 5-8 years of experience and a bachelor’s ...
In this role you will be responsible to provide hands-on technical support to end-users, resolving hardware, software, and connectivity issues to ensure smooth IT operations. The role focuses on minimizing downtime and enhancing employee productivity through reliable and responsive support.
Your job: • Provide onsite support for end-user hardware and local software, including desktops, laptops, printers, mobile devices, CCTV, and access control systems. • Diagnose, troubleshoot, install, configure, and maintain IT hardware and software in accordance with company standards. • Collaborate with HQ and global IT teams to escalate complex issues and support IT projects and initiatives. • Manage IT asset inventory, ensuring accurate records, adequate stock levels, and compliance • Coordinate with vendors for procurement, maintenance, and tracking of IT equipment and materials.
Your qualification: • 5-8 years of experience and a bachelor’s ...
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