Job Description
Job Description:
The Solution Architect is responsible for integrating business,
information, and technology architecture to create architecture
for each business service (Customer Service). The role collaborates
with Service Management Leads, Business Analysts, and Enterprise
Architects to understand the implications on solution architecture.
This role is viewed as an expert in complex application environments,
encompassing both business process understanding and technical
expertise. Leads in developing innovative, technical solutions to
important, highly complex strategic and operating problems. Has strong
knowledge in business and technical functions that are touch points with
their area of expertise. Provides technical consulting on complex
projects. Acts as a source of direction, training and guidance for other
team members. Is knowledgeable in industry best practices in their area
of expertise and uses resource...
The Solution Architect is responsible for integrating business,
information, and technology architecture to create architecture
for each business service (Customer Service). The role collaborates
with Service Management Leads, Business Analysts, and Enterprise
Architects to understand the implications on solution architecture.
This role is viewed as an expert in complex application environments,
encompassing both business process understanding and technical
expertise. Leads in developing innovative, technical solutions to
important, highly complex strategic and operating problems. Has strong
knowledge in business and technical functions that are touch points with
their area of expertise. Provides technical consulting on complex
projects. Acts as a source of direction, training and guidance for other
team members. Is knowledgeable in industry best practices in their area
of expertise and uses resource...
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