Information Technology Service Management Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking an experienced IT Service Management (ITSM) Expert with a strong background in continuous improvement and hands-on expertise in developing AI tools to streamline ITSM functions. The ideal candidate will play a key role in optimizing our IT service delivery, driving process enhancements, and implementing solutions that improve efficiency, reliability, and use...