Information Technology Service Delivery Manager

ROLES & RESPONSIBILITIES

1. Work closely with Project Owner to develop detailed project plan, monitor project progress to ensure it stay on track and meet deadline Report project status to stakeholders, and facilitate team-wise communication
2. Support and promote quality assurance goals for projects Participant in all release management cycles, including quantitative and qualitative analysis, forecast trends, identify and manage risks, etc.
3. Coach project team for Agile/Scrum methodologies and project management process implementation, actively identify process gaps and improvement opportunities, participant in continuous process improvement
4. Ensure that all projects are delivered on-time, within the scope, and within budget
5. Manage changes to the project scope, project schedule and project costs using appropriate tools and techniques
6. Measure project performance using appropriate tools and techniques,
7. Manage ...