Job Description
Are you a proven IT Opertions Leader with strong experience across telephony, cybersecurity, compliance, and cloud infrastructure. This is an opportunity to step into a high-impact, senior role, shaping IT operations, security, and client onboarding within a regulated contact centre environment.
The Role
You'll lead the IT function end to end, ensuring the business remains secure, compliant, audit-ready, and scalable. A key part of the role will be managing and monitoring security and compliance frameworks, alongside owning the full onboarding of new clients, ensuring technology, access, and data controls are implemented seamlessly.
What You'll Do
Lead and develop the IT team, driving innovation and operational excellence
Manage and monitor cyber security, audit, risk, and compliance across the business
Ensure compliance with data protection, healthcare, and client-specific standards
Oversee telephony and unified communications platforms
Drive cloud migration a...
The Role
You'll lead the IT function end to end, ensuring the business remains secure, compliant, audit-ready, and scalable. A key part of the role will be managing and monitoring security and compliance frameworks, alongside owning the full onboarding of new clients, ensuring technology, access, and data controls are implemented seamlessly.
What You'll Do
Lead and develop the IT team, driving innovation and operational excellence
Manage and monitor cyber security, audit, risk, and compliance across the business
Ensure compliance with data protection, healthcare, and client-specific standards
Oversee telephony and unified communications platforms
Drive cloud migration a...
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