Job Description

Job Description

Job Title: Observability & Monitoring Engineer

Location: India

Department: Employee Services Technology & Operations (ESTO) – ITSM & Service Operations

Love making complex systems feel simple and reliable We're looking for an Observability & Monitoring Engineer who is equal parts builder and detective—someone who instruments services end-to-end, shines a light on blind spots, and turns noise into actionable signals. You'll help us evolve a modern RunOps capability that improves reliability, reduces toil, and elevates the employee experience across Zendesk.

About Zendesk

At Zendesk, we believe outstanding customer and employee experiences start with great service and resilient platforms. We lead with empathy, innovate with purpose, and celebrate diversity and inclusion in everything we do. Join our global team and help us build an obs...

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