Job Description
Role Summary
Reporting to the Senior ICT Officer, the ICT Intern will gain valuable hands‑on experience in Information Technology within a dynamic NGO environment. The internship is designed to provide exposure to core ICT functions, including user support, systems administration, network monitoring, systems and data management, and ICT security operations. The intern will work closely with the ICT team to assist in daily operations, contribute to ongoing projects, and support the organization’s mission by ensuring smooth, secure, and reliable ICT services.
Key Duties and Responsibilities
Provide helpdesk assistance to staff on standard software and hardware issues.
Assist in the installation, configuration, and maintenance of hardware and software.
Support network troubleshooting and maintenance.
Follow up on ICT equipment repairs and maintenance.
Provide ICT support during meetings, events, and field activities.
Support ICT Security Operations, includi...
Reporting to the Senior ICT Officer, the ICT Intern will gain valuable hands‑on experience in Information Technology within a dynamic NGO environment. The internship is designed to provide exposure to core ICT functions, including user support, systems administration, network monitoring, systems and data management, and ICT security operations. The intern will work closely with the ICT team to assist in daily operations, contribute to ongoing projects, and support the organization’s mission by ensuring smooth, secure, and reliable ICT services.
Key Duties and Responsibilities
Provide helpdesk assistance to staff on standard software and hardware issues.
Assist in the installation, configuration, and maintenance of hardware and software.
Support network troubleshooting and maintenance.
Follow up on ICT equipment repairs and maintenance.
Provide ICT support during meetings, events, and field activities.
Support ICT Security Operations, includi...
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