Job Description
Lead the Future of HealthTech Infrastructure at MediCard
Are you a technical leader who thrives on building resilient systems and high-performing teams? We are looking for a Head of IT Operations and Infrastructure to steer our digital backbone and ensure seamless service for millions of members.
About the Role
As the Head of IT Operations and Infrastructure, you will be the architect of our operational stability. You will lead a multi-disciplinary team—covering Cloud, On-Prem, Network, and Service Desk—to ensure our systems are always-on, secure, and scalable.
Key Responsibilities
Team Leadership: Mentor and upskill a team of Server Engineers, Network Managers, and Support specialists.
Infrastructure Oversight: Manage the full lifecycle of cloud and on-premise systems, telephony, and networks.
Operational Excellence: Implement ITSM best practices to boost efficiency and maintain high system availability.
Vendor Management: Partner with global technology provide...
Are you a technical leader who thrives on building resilient systems and high-performing teams? We are looking for a Head of IT Operations and Infrastructure to steer our digital backbone and ensure seamless service for millions of members.
About the Role
As the Head of IT Operations and Infrastructure, you will be the architect of our operational stability. You will lead a multi-disciplinary team—covering Cloud, On-Prem, Network, and Service Desk—to ensure our systems are always-on, secure, and scalable.
Key Responsibilities
Team Leadership: Mentor and upskill a team of Server Engineers, Network Managers, and Support specialists.
Infrastructure Oversight: Manage the full lifecycle of cloud and on-premise systems, telephony, and networks.
Operational Excellence: Implement ITSM best practices to boost efficiency and maintain high system availability.
Vendor Management: Partner with global technology provide...
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