Information Technology Help Desk

Customer Experience IT Expert

For Local Employment (Philippines)

We are looking for a
Customer Experience IT Expert
to support a growing global user base of dental professionals. In this role, you'll work closely with doctors and their staff to deliver best-in-class technical support for advanced scanning hardware and proprietary software used in modern digital dentistry.

This position is ideal for a technically strong, customer-focused IT professional who enjoys hands-on troubleshooting, collaborating with engineering teams, and working in a fast-paced, high-growth environment.

What You'll Do

• Provide
  high-quality technical support
  via phone, chat, and email for client-facing software and hardware
• Troubleshoot and support
  Windows 10 and Windows 11
  desktop environments
• Serve as a
  product expert
  for 3D scanning hardware and internally developed software
• Document, track, and escalate bugs w...