Job Description
Job Purpose:
The IT Executive will support the IT team in daily operations, troubleshooting, hardware/software support, and ensuring the smooth running of the company's IT systems. This role offers hands-on experience in real-world IT infrastructure, service support, and system maintenance within a fast-paced working environment.
Key Responsibilities:
- Assist in the setup, configuration, and maintenance of computers, printers, and other hardware equipment.
- Support end-users in troubleshooting software and hardware issues (basic helpdesk support).
- Assist in the installation and updating of software, drivers, and security patches.
- Help monitor and maintain local area networks (LAN), Wi-Fi, and internet connectivity.
- Maintain proper records of IT assets and assist in inventory tracking.
- Support system documentation and process updates.
- Help troubleshoot minor network or system outages under supervision.
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