Informatica Service Manager

Job Title: MDM Application / Service Manager – Informatica IDMC

Experience: 8–12 Years

Location: Bangalore

Employment Type: Full-time

Job Summary

We are seeking an experienced MDM Application / Service Manager to define, establish, and operate an enterprise data management service on Informatica Intelligent Data Management Cloud (IDMC). The role will own end-to-end service management across Informatica MDM SaaS, Cloud Data Integration (CDI), Cloud Application Integration (CAI), and Cloud Data Quality (CDQ), with additional responsibility for supporting data governance and stewardship processes.

This position is responsible for setting up the service operating model, SOPs, SLAs, escalation framework, and governance processes, and for maturing the IDMC platform into a stable and scalable en...