Job Description

About the team:

Our Indigenous Customer Assistance Line (ICAL) is the first of its type for banking in Australia. Our team was developed to provide a relevant banking service for our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA to assist them with managing their money. ICAL is run by a dedicated team that can respond to specific needs of our remote customers. When you break it down, your job will genuinely make a difference to the wellbeing of Indigenous Australians.

Aspects of the role:

  • 12-month fixed term contract, full time (38 hours per week) position.
  • Start Date: 12th October 2026
  • Operating Hours: Monday to Friday 9am to 8pm and Saturdays from 8am until 2pm Sydney/Melbourne time. Your shifts can be any time within those hours
  • We are open during Public Holidays. We will have our team work those days on a rotating basis
  • We are flexible on your location an...

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