Job Description

Job Description

I. Job Summary

To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.

II. Essential Duties And Responsibilities

  • Understands business fundamentals and standard operating procedures
  • Follow designated training schedule, ensure successful certification at every defined level.
  • Maintains professional and productive relations and communications with internal customers.
  • Follows standard procedures and introduces all new procedures into daily routine.
  • Meets or exceeds individual productivity requirements.
  • Resolves problem invoices with the highest degree of urgency.
  • Returns or resolves quality control issues in problem queues.
  • Other duties may be assigned as needed by supervisor / manager.

III. Qualifications


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