Job Description

At H&P, our people are our strength.

Job Summary:

The HR Support Center Coordinator acts as the first point of contact within the HR Support Center for issues and requests from prospective, current and former employees and managers. Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes paperwork. Helps to resolve matters pertaining to employee benefit programs, unemployment, and general HR matters.

Responsibilities

  • First point of person-to-person contact for answer questions about HR programs, processes, and tools.
  • Provides positive employee experience while addressing in-scope HR inquiries, issues and requests; escalates to appropriate tier or third-party providers as needed, following up to ensure customer needs are efficiently and effectively addressed.
  • Responsible for the tim...

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