Job Description

APM Terminals is seeking a Service Excellence Engineer in Cainta, Philippines. The role focuses on ensuring rapid recovery from service incidents while promoting operational resilience. Responsibilities include leading incident response, developing monitoring dashboards, and collaborating with various teams to enhance service continuity.

The ideal candidate will have 5–10 years of relevant experience and hold a Bachelor's degree in a technical field. Familiarity with automation and cloud platforms is advantageous. Join us to drive improvements and deliver best-in-class service.

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