Incident & Problem Management Specialist

About the Company

Davidson has partnered with Barwon Water to appoint an Incident & Problem Management Specialist to help build the organisational capability required to support one of regional Victoria’s most significant transformation agendas.

Barwon Water delivers water, sewerage and recycled water services to more than 330,000 people across the Geelong region and surrounding communities. Through a major Digital Business Transformation program, the organisation is investing in new technologies, operating models and ways of working that will shape the future of the business and the communities it serves.

About the Role

This role is focused on creating proactive, sustainable service management practices that improve service reliability and reduce recurring issues.

You'll lead high priority technology incident coordination, drive structured problem management, facilitate root cause analysis and use data-driven...