Job Description
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview:
The Incident Manager exists to manage customer incidents as raised to Global Services. Typically, a 'standard' incident may become acute or be a high impact to a customer and therefore requires continual management both internal to F5 and externally with the customer and/or partner. Primarily the focus of the Incident Manager is external, to set realistic expectations with the customer, ensu...
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview:
The Incident Manager exists to manage customer incidents as raised to Global Services. Typically, a 'standard' incident may become acute or be a high impact to a customer and therefore requires continual management both internal to F5 and externally with the customer and/or partner. Primarily the focus of the Incident Manager is external, to set realistic expectations with the customer, ensu...
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