Job Description

A leading telecommunications company in Ottawa seeks an Incident Manager to oversee customer service escalations and ensure resolution on critical incidents. With a strong technical background in SDWAN and MPLS, the ideal candidate will provide leadership during major incidents and communicate effectively with customers. This full-time position offers a competitive salary and comprehensive benefits, including a 35% discount on services. Flexible work hours and a hybrid work arrangement are available, emphasizing the importance of work-life balance.
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