Inbound Technical Support Representative

Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.

• Full-Time positions available
• Shifts available between 4pm-10am IST
• Fluent in speaking, writing, and reading English Required
• Great, secure, premier office located in Goregaon West, Mumbai with lots of perks – lounge, game room, onsite parking + much more
• Mentoring and guidance from Canadian Management Team

Requirements

The ideal candidate must enjoy a teamwork oriented environment, open to collaborating with others, motivated in helping their peers and customers and is customer driven.

• Experience working in a Call Center environment handling incoming and/or making outgoing calls
• Customer Service oriented in developing and maintaining a positive customer interaction
• Strong English communi...