Job Description
akealot.com, a leading South African online retailer, is looking for a highly talented Inbound Operations Coordinator to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Responsibilities
Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies and procedures.
Supporting the customer service & buying teams in resolving.
Customer order queries;
Complaints and associated resolution, including route cause analysis
Merchant delivery issues & queries.
Ensuring customers receive their orders on time, according to expectations, and that they are pr...
We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Responsibilities
Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies and procedures.
Supporting the customer service & buying teams in resolving.
Customer order queries;
Complaints and associated resolution, including route cause analysis
Merchant delivery issues & queries.
Ensuring customers receive their orders on time, according to expectations, and that they are pr...
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