Job Description
Inbound Customer Service - Early Collections
MCAP at a Glance
Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.
The Role
As an energetic, self-driven individual you will:
- Resolve delinquent accounts (1 to 30 days) through collections/alternate arrangements
- Work with homeowners to prevent future arrears
- Resolve homeowner inquiries pertaining to:
- Lapsed Home Insurance
- Condominium and Tax Arrears
- Shortfalls at Payout
Handle Inbound Calls and Emails to Resolve Mortgage Arrears
Ready to Apply?
Take the next step in your AI career. Submit your application to MCAP today.
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