inbound call center

WE'RE HIRING | INBOUND CALL CENTER (ADMIN / CUSTOMER SERVICE)
Location: Iskandar Puteri, Johor

We are looking for an Inbound Call Center Executive to handle customer enquiries and support daily admin tasks. No sales, no outbound calls.

Job Responsibilities:

• Handle inbound calls only from customers
• Answer enquiries and provide accurate information
• Record and update customer details in the system
• Perform basic admin and documentation tasks
• Follow SOP and escalate issues when required

Job Requirements:

• Minimum SPM / Diploma (any field)
• Able to communicate well in Bahasa Malaysia & English
• Basic computer skills (data entry, system update)
• Patient, polite, and customer-oriented
• Fresh graduates are welcome (training provided)

Working Details:

• Working hours: rotation shift
• Working days: 6 days include weekends and public holiday <...