Job Description

Overview:

Global leader in AI‑driven supply‑chain execution platforms, specializing in Warehouse Execution Systems (WES), Automated Fulfillment Workflows (AFW), and Robotics orchestration.

Seeking a seasoned professional with strong functional expertise in supply‑chain execution, incident management, and root‑cause analysis, capable of owning complex customer‑impacting issues and driving stability across mission‑critical platforms.

Our current technical environment:

  • Domains: Supply Chain Management – Warehouse Management Systems - Warehouse Execution Systems (WES), Automated Fulfillment Workflows (AFW), Robotics Hub
  • Tools & Practices: Application logs, dashboards, monitoring tools, APIs, event‑driven integrations
  • Approach: AI‑assisted analytics, automation for triage and RCA, structured incident management, SLA‑driven resolution
  • Collaboration: Product Development, Operations, Infrastructure, Integration, Security, and Da...

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