Job Description
Assesses project performance and documents and communicates lessons learned to increase institutional knowledge. Builds collaborative relationship that increases customer's perception of the value Blue Yonder brings to their business and expands future business opportunities. Collaborates with appropriate Blue Yonder resources on customer's business, organization and culture to strengthen their credibility as trusted advisors. Conducts oneself in a professional manner at all times with Blue Yonder customers and internal associates. Conducts performance reviews and provides guidance, feedback, coaching, mentoring and developmental experiences to project team. Coordinates and facilitates system handover to Support Services. Ensures project team adheres to Blue Yonder policies, procedures, methodologies and quality standards. Escalates issue that may have a financial impact. Establishes a strategic relationship with each customer that transcends the tactical implementation details, thu...
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