Job Description
Position #1: In-House Security Technician (Office-Based)
In‑House Security Technician – office‑based technical role supporting internal security systems.
Responsibilities
- Program, troubleshoot, and support intrusion alarm systems.
- Provide technical assistance to field technicians, project managers, and customers.
- Troubleshoot customer issues over the phone and remotely assess system faults.
- Diagnose and recommend solutions for service-related issues.
- Configure and support Alarm.com and related interactive services.
- Assist with equipment staging, testing, and pre-configuration prior to deployment.
- Troubleshoot CCTV, access control, intercom, and networking issues.
- Assist with system commissioning and quality control.
- Review project documentation, drawings, and system layouts.
- Coordinate with manufacturers and technical support departments when required....
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