Import Coordinator

Overview

Premier Work Support are currently recruiting for a permanent Import Co-ordinator to work for their client in Basildon, Essex.

This is an ideal role for someone who has proven experience within a similar Imports role as this position involves end-to-end shipment coordination, customer service, and commercial support, with a strong emphasis on import ocean freight.

If you feel that you have all of the skills for this role please apply online today.

Key Responsibilities

• Serve as the primary daily point of contact for assigned customers.
• Respond to customer inquiries regarding rates, transit times, shipment status, documentation, and service options.
• Provide proactive communication, shipment updates, and issue resolution to ensure high service standards.
• Support account management by handling routine customer queries and escalations where required.
• Coordinate end-to-end movement of car...