Implementations Manager

Overview

We’re looking for an experienced Implementations Manager to lead the setup and launch of new client programs for a rapidly scaling organization. This role is highly visible and client-facing — you will collaborate with Sales, Operations, and Client Management to create seamless onboarding experiences and ensure successful program execution.

If you thrive in structured, project-based work and enjoy partnering directly with clients, this role offers impact, autonomy, and cross-functional exposure.

Responsibilities

• Lead client onboarding and implementation kickoff activities

• Manage and execute implementation project plans

• Assign and coordinate tasks across internal teams

• Facilitate project reviews with clients and internal leadership

• Identify risks early and drive solutions to keep timelines on track

• Own client discussions, expectations, and d...