Job Description
Background:
The Overall Implementation Lead is the central orchestrator responsible for the successful end-to-end rollout of the new customer engagement platform. As the leader of the Implementation Squads Workstream, you will provide strategic direction, managing its integrated plan, budget, and resources, and representing the workstream in key leadership forums. You will own the integrated Implementation strategy and master rollout plan, coordinating the sequence, timing, and dependencies for all affiliates and functions. A key part of this is to drive stakeholder alignment, acting as the primary point of contact for affiliate leadership and global stakeholders to ensure Implementation readiness, manage expectations, and communicate progress. You will also champion a globally consistent, locally relevant approach, establishing the process for managing local requirements and variations without compromising the core global solution.
As the primary driver of exec...
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