Implementation Specialist

Permanent Full Time

Do you always put the customer first? Are you able to work collaboratively with others to achieve a common goal? Do you have the ability to synthesize information and communicate effectively with a variety of audiences? Are you comfortable working with fixed deadlines? If you answered a wholehearted yes to all these questions, we want to talk to you.

As part of the National Implementation team in Plan Sponsor Services, an Implementation Specialist works with various stakeholders to implement new business in our Regular Group market. This is your opportunity to use your group customer benefits knowledge to deliver an industry‑leading, customer‑focused service experience to our new customers.

An Implementation Specialist is a key collaborator with other internal departments (B&TS, Drug Services, M&DS, Disability, GCCS, Billing and Enrolment), Business Development, advisors and with the customer directly. As no two groups are alike, the Im...