Job Description
Job Purpose:
The Implementation Specialist will be responsible for assisting and, in some cases, leading the implementation of Cendyn Products for and on behalf of Cendyn customers. Primary job responsibilities are to interact with customers on independent implementations as well as with the wider Cendyn Services team (Customer Delivery, Technical Delivery, HTML, Project Management) and maintain project status, updates, and assist the project teams with various requests, data configurations and QA. This role will be responsible for owning and managing the business relationship between Cendyn and its customers during onboarding, including acting as the Cendyn subject matter expert during the implementation journey.
Job Responsibilities:
* Implement, test, and troubleshoot Cendyn products to support new implementation of customers.
* Lead projects if assigned as the lead resource
* Maintain and update project schedules for milestones in Jira & Salesforce (& additional...
The Implementation Specialist will be responsible for assisting and, in some cases, leading the implementation of Cendyn Products for and on behalf of Cendyn customers. Primary job responsibilities are to interact with customers on independent implementations as well as with the wider Cendyn Services team (Customer Delivery, Technical Delivery, HTML, Project Management) and maintain project status, updates, and assist the project teams with various requests, data configurations and QA. This role will be responsible for owning and managing the business relationship between Cendyn and its customers during onboarding, including acting as the Cendyn subject matter expert during the implementation journey.
Job Responsibilities:
* Implement, test, and troubleshoot Cendyn products to support new implementation of customers.
* Lead projects if assigned as the lead resource
* Maintain and update project schedules for milestones in Jira & Salesforce (& additional...
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