Implementation Specialist

Implementation Specialist

As an Implementation Specialist, you will play a key role in delivering successful client implementation & onboarding of a E/CTRM solution. You will be responsible for configuring our SaaS platform to meet client requirements, performing light scripting and data-related tasks, and acting as a bridge between business users and technical teams. This role requires strong analytical skills, excellent communication, and a client-focused mindset.

Key Responsibilities

Implementation & Configuration

• Configure the E/CTRM platform according to client requirements and project scope.
• Carry out system setup, user management, and workflow configuration.
• Write and maintain SQL queries and scripts for data validation, transformation, and reporting.
• Provide training of how to use the system to customers as part of onboarding.
• Support in translating business needs into technical configurat...