Job Description
He/She/They are responsible for the implementation of Cash Management products/services to the client thru over the phone and/or face to face.
The duties and responsibilities we will trust you with:
Ensures initial contact to newly-enrolled Cash Management System clients via SMS and email via sending of user manuals according to the required standard turnaround time.Manages individual calendar to accurately plot and schedule assigned deals.Manages group mailbox to ensure all e-mails received are handled within specified turn-around time.Coordinates with the client to confirm the client’s business and technical requirements based on the documents submitted by Business Development team.Coordinates with internal units of the Bank to develop/set up the client’s requirements.Ensures that proper coordination within internal units/ training to client is done to eliminate possible customer complaints t...
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