Job Description
Implementation Manager – Trades SaaS
We’re seeking an experienced Implementation Manager to lead end-to-end customer onboarding and software implementation across a fast-growing SaaS environment within the trades and home services sector. This role is ideal for someone who thrives in fast-paced delivery, enjoys working directly with customers, and takes pride in driving high-quality implementation outcomes.
You will manage multiple concurrent client implementations, acting as the primary point of contact throughout the delivery lifecycle, while ensuring exceptional customer experience, on-time activations, and long-term success.
WHAT’S ON OFFER
- Permanent role
* $111,000 base + Super + 15% bonus
* Fully remote working – Melbourne based
* High-growth SaaS organisation
* Strong career development and progression opportunities
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