Implementation Manager

Responsibilities:

  Managing communication: Serve as the primary point of contact for clients following the sale of product to collect data and other information required to customize/configure software.

 Coordinate communication between the project team, client, and other stakeholders.

 Project Planning: Collaborate with clients and internal teams to assess requirements, define project objectives, scope, and deliverables.

Develop project plans and timeline.

Ensure that the project team is aware of key deliverables and project milestones.

 Documentation: Create detailed documents about customization, process mapping documents etc. Ensure accuracy and completeness of all project-related documentation.

 Project Handling: Communicate with clients throughout the customization process to obtain feedback and approvals. Ensure sign-offs at each stage/phase of the project implementation.

 Risk Manage...