Implementation Manager (Life Sciences SaaS)

• Location: Portland, OR or Remote (U.S. required) 

• Function: Professional Services 

• Reports to: Head of Services

Role summary

Own end-to-end implementations of the Kivo platform for biopharma and med-device customers. You'll run projects from scoping through go-live and support, coordinating closely with Customer Success, Data Migration, Technical Support, and Product to deliver validated, audit-ready outcomes on time and within scope. Responsibilities span solution design/configuration, integrations, training, and post-go-live stabilization—consistent with life-sciences best practices. 

What you'll do

• Plan & deliver mul...