Job Description

Location: Sheffield
Contract Type: Permanent
Hours: Full time
Salary: £55,000 - £65,000 depending on experience
 
The Implementation Lead is responsible for managing the end to end delivery of the Case Management Solution (CMS) implementation projects. This includes scoping, planning, stakeholder management, and ensuring that workflows, processes, and system configurations are delivered to a high standard.
 
The role also includes hands on configuration and development work to build client specific workflow automation, process configuration, template and document automation, and integrations setup as per the project scope and client business processes. The Implementation Lead is also required to provide post go live support to the client.
 
Key Responsibilities
 
• Lead CMS implementation projects from discovery to go live.
• Manage scope, schedules, risks, and communication with clients and internal stakeholders.
• Conduct requirements gathering ...

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