Implementation Engineer

Overview

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about? Implementation Engineers collaborate with both new and existing clients to implement NICE products, acting as experts in configuring the client's NICE portal. They take primary responsibility for setting up and implementing technical systems and applications, utilizing various configuration tools within the NICE platform.

The Implementation Engineering team works closely with the Engagement Managers and Implementation Consultants to implement and configure the client’s portal. They are also responsible for troubleshooting issues during the implementation phase and assisting with User Acceptance Testing (UAT). Each Implement...