Job Description
Description
TheCCaaSImplementation Consultant ensures Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use-cases,industryand best practices. The consultant also acts as the day-to-day internal escalation point, and point of contact for clients, ensuringoptimalclient service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence.
What You'll Do:
Configure the Sprinklr product for various brands and industries followinghigh standardsof delivery and quality
Constant learning and collaborating with the team to develop best practices on product configuration
Work as a team to understand product adoption by various brands andestablishstandard practices to improve adoption
Expertiseinbusiness analysis, functional specification, syste...
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