Implementation Consultant

About the Role

As an Implementation Consultant at Chargebee, you will be the trusted advisor and technical guide to our customers throughout their onboarding journey. You will play a pivotal role in translating complex business requirements into scalable billing solutions, ensuring a smooth configuration, integration, and go-live process. Working across customer segments and regions, you’ll drive successful implementations by leveraging your technical expertise and problem-solving capabilities—delivering measurable value and outstanding experiences to our customers.

Key Responsibilities

• End-to-End Implementation Ownership: Lead the customer onboarding process from requirements gathering to go-live, ensuring a seamless and timely implementation experience.
• Business Analysis & Documentation: Collaborate with customers to define and document business requirements based on deep dives, integrations, and data migration needs.
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