Job Description
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Receiving and processing customer scheduling requests via email, external customer system, and/or web form.
Obtaining NCR Atleos Site Address Numbers (FUA's) (US and Canada)
Create NCR Atleos Customer Engineer Dispatch Tickets
Submit the required paperwork to schedule NCR CE's or 3rd party contactors. Obtain CE/technician assignments and provide to the customer
Update and maintain project system (Service Now).
Track equipment shipments through delivery and update customer Quickbase and/or Service Now as needed to support other team members.
Provide survey/installation documentation to CE/3rd party technician.
Manage and maintain shared team mailboxes.
Offers of employment are condit...
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Receiving and processing customer scheduling requests via email, external customer system, and/or web form.
Obtaining NCR Atleos Site Address Numbers (FUA's) (US and Canada)
Create NCR Atleos Customer Engineer Dispatch Tickets
Submit the required paperwork to schedule NCR CE's or 3rd party contactors. Obtain CE/technician assignments and provide to the customer
Update and maintain project system (Service Now).
Track equipment shipments through delivery and update customer Quickbase and/or Service Now as needed to support other team members.
Provide survey/installation documentation to CE/3rd party technician.
Manage and maintain shared team mailboxes.
Offers of employment are condit...
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