Job Description
Functional Accountabilities
1. Client & Stakeholder Collaboration
+ Partner with Sales, Sales Support, Product, and Technical teams to execute successful CopLogic implementations from contract handoff to go-live.
+ Act as the primary implementation contact for police agencies, ensuring clear communication, alignment, and expectation setting throughout the implementation lifecycle.
+ Coordinate implementation activities across internal and external stakeholders to ensure timelines, responsibilities, and deliverables are met.
2. Maintain Strong Agency & Cross-Functional Relationships
+ Serve as the primary point of contact for assigned Police Agencies throughout implementation and early adoption.
+ Partner closely with Sales, Sales Support and Technology to resolve issues, prioritize enhancements, and ensure a smooth customer experience.
+ Drive stakeholder cadence (steering committees, status calls), and ensur...
1. Client & Stakeholder Collaboration
+ Partner with Sales, Sales Support, Product, and Technical teams to execute successful CopLogic implementations from contract handoff to go-live.
+ Act as the primary implementation contact for police agencies, ensuring clear communication, alignment, and expectation setting throughout the implementation lifecycle.
+ Coordinate implementation activities across internal and external stakeholders to ensure timelines, responsibilities, and deliverables are met.
2. Maintain Strong Agency & Cross-Functional Relationships
+ Serve as the primary point of contact for assigned Police Agencies throughout implementation and early adoption.
+ Partner closely with Sales, Sales Support and Technology to resolve issues, prioritize enhancements, and ensure a smooth customer experience.
+ Drive stakeholder cadence (steering committees, status calls), and ensur...
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