Job Description

Position Details

What You Will Do:


Reporting to the Director, the Auto Physical Damage Image Desk is responsible to build, review and approve estimate assignments. 

  • Build, review and approve incoming photo image-based estimate assignments from policyholders and repair shops.

  • Review of claims details to ensure correct information is recorded on the appraisal.

  • Negotiate costs with repair facilities.

  • Provide advice to the Auto PD adjusters when exceptions are encountered.

  • Upon request, provide total loss vehicle evaluations.

  • Upon request, provide evaluation of stolen and unrecovered vehicles.

  • Support the coordination of internal and external appraisal resources to ensure assignments are dispatched for non-drivable vehicles, in a timely fashion.

  • Confirm applicable coverages and appraisal information is correct and that dispatched assignments include cor...

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