Job Description
Intelcom | Dragonfly C'est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, on a une vision claire : offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.
Tu veux un emploi en pleine action où tu peux collaborer en équipe et voir l'impact direct de ton travail ? On t'attend
Un rôle stratégique au cœur de la logistique
Responsibilities :
Assist our Independent Delivery Contractors (IDCs) and operations team by phone and email to ensure technical issues related to our IDC portal and systems are resolved on time
Liaise with the IT helpdesk, IDC Team and operations as required
Manage IDC support mailbox, tickets and then all cases in our different systems
Ensure correct processes and documentation are followed by the IDC
Remedy situations during working hours or after, when necessary;
Other IDC duties as assigned from time to time
Qualifications:
High sc...
Tu veux un emploi en pleine action où tu peux collaborer en équipe et voir l'impact direct de ton travail ? On t'attend
Un rôle stratégique au cœur de la logistique
Responsibilities :
Assist our Independent Delivery Contractors (IDCs) and operations team by phone and email to ensure technical issues related to our IDC portal and systems are resolved on time
Liaise with the IT helpdesk, IDC Team and operations as required
Manage IDC support mailbox, tickets and then all cases in our different systems
Ensure correct processes and documentation are followed by the IDC
Remedy situations during working hours or after, when necessary;
Other IDC duties as assigned from time to time
Qualifications:
High sc...
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