Job Description

ICT User Support Engineer - Cambourne

Salary: *GBP*35,412 per annum rising to *GBP*38,220 per annumBasis: Full timePackage: 37 hours per week, Hybrid Working, Flexitime scheme, Local Government Pension Scheme (LGPS), Holiday allowance of 25 days (plus public holidays) on joining.Contractual Hours: 37Region: Job Category: Information Technology

Job Description:

Frequent travel to our offices in Bedfordshire and Cambridgeshire

We are looking for an experienced ICT User Support Engineer who will be providing a customer focused 1st and 2nd line ICT support service to users across Bedfordshire and Cambridgeshire Fire and Rescue Services.

In this role you will be working as part of the ICT User Support Team and will be logging and managing calls to successful resolution, keeping users informed throughout the process and visiting users to resolve issues as and when required.

Key Responsibilities:

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