Ict team leader roodepoort, johannesburg

Job Title: Sales Team Manager

To manage a team of sales agents to ensure optimal sales performance and service deliverance within a leading Telecommunications corporate.

Duties & Responsibilities Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales goals and communicating results and achievements Identify development areas of each team member and deliver effective training programmes, coaching and content to aid performance of the team Manage individual’s attendance, conduct and engagement, to improve team performance and overall commitment to job Minimise or prevent negative staff attrition to improve staff retention through wellness and engagement initiatives Motivate team and individuals to strive for success Support disciplinary proceedings by investigating team members misconduct matters, draft and issue corrective documents such as warning letters, draft and issue disciplinary notices, initiate disciplinary hearings, a...