ICT Customer Support

Direct IT requires the services of an ICT Support Officer to accurately record, administer and manage lifecycle of assets and software licences through our ICT asset management system

This is a full time position with a base salary of circa $80-90k, plus super, being offered.

Your tasks will include:-

1. Maintaining ICT knowledge base with system documentation, procedures and help sheets
2. Proactively monitor system security patches and malware updates to ensure currency and correct deployment
3. Proactively administering backup and recovery operations by maintaining and monitoring backup equipment and data
4. Analysing backup issues and report findings to ICT Manager
5. Undertaking some web or system development as required
6. Regularly backup and manage the client Internet sites, ensuring security patches for modules are tested on the ...