ICT Customer Support Officer

About Us

Managed Services Australia operates within the information technology services sector, providing managed IT solutions, technical support, cloud services, cybersecurity solutions, and business technology support to a range of clients. The business focuses on delivering reliable technical assistance, system support, and responsive customer service to ensure the effective operation of client technology environments.

About the Role

The ICT Customer Support Officer position is responsible for providing technical support and customer assistance across a range of information technology systems and services. The role supports day-to-day service delivery by assisting users with technical issues, troubleshooting system problems, maintaining service records, and ensuring timely resolution of customer enquiries.

Location: 3/1470 Ferntree Gully Road, Knoxfield VIC 3180

Employment Type: Full-Time

Salary: $75,000 to $85...