Job Description

Key Skills

  • Strong computer skills, including experience with permit tracking software and Microsoft Office.
  • Excellent customer service, communication, and conflict resolution skills.
  • Ability to work in a fast‑paced environment, manage competing priorities, and remain calm under pressure.
  • Quick learner with a positive attitude and a team‑first mindset.
  • Knowledge of building codes, construction terminology, and local permitting processes is a plus.
  • Must obtain ICC Permit Technician Certification within 6 months of hire.

Responsibilities

  • Serve the public at the Building Services counter and by phone, responding to inquiries with patience and professionalism.
  • Receive, process, and issue building permits and plan checks, including intake and routing of digital and paper plans.
  • Answer general and technical questions regarding permit procedures, fees, inspections, and bu...

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