Job Description

Job Description

  • Respond to customer calls and emails and answer questions about products and services
  • Process orders and ensure they are fulfilled
  • Handle customer complaints or concerns
  • Log all contacts in our customer database system accurately
  • Perform general administrative tasks, such and copying and filing

Qualifications:

  • Diploma in IT, business, or related field.
  • Strong interpersonal and communication skills.
  • Detail-oriented with excellent organizational abilities.
  • Basic knowledge of IT solutions and services.
  • Proficiency in Microsoft Office.
  • Proficiency in English speaking and writing.
  • Minimum of 1-year relevant working experience in the applied role. Fresh graduate also welcomed to apply.

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