Job Description
Job Description
Position: IAM Support Analyst – Ping Identity (OneUID Platform)�� Location: Fully remote, within Canada, working EST hours
�� Type: 6 months contract with possible extension
Hourly Rate: $45/h T4 maxAbout the Role:
Our client is seeking a detail-oriented IAM Support Analyst with expertise in Ping Identity (OneUID) to join their Identity & Access Management (IAM) operations team. You’ll monitor and manage a high-volume enterprise SSO platform, provide technical support, drive issue resolution, and assist with onboarding and configuration updates.Key Responsibilities:�� Platform Operations & Support
Monitor and ensure health and performance of the OneUID SSO platform
Troubleshoot LDAP gateway and network issues, escalating to Ping Identity Support when necessary
Support PingID MFA, SSL renewals, and rollouts (e.g., Passwordless Authentication)
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